We are happy to refund for all items as long as you let us know within 14 days and that you return your goods to us within 21 days.  This applies to all items ordered via the website, Events or mail-order, unless otherwise stated when ordering.

If you wish to return an item after 14 days please contact us before sending it back and be aware that we can only offer you a credit note.

Whether it's the wrong size, the wrong colour or you just decide it's not really 'you', we are always happy to exchange or refund any item if you return it to us in good condition (excluding any delivery charge).

Please retain proof of purchase and pack carefully. Please make sure that you include your details, you would be surprised the number of returns we get with no information enclosed.  

All items bought in the sale will be refunded with a credit note unless faulty.

We cannot accept liability for goods lost or damaged in transit.

Our Returns Address;  C & C.  2, The Old Bakery, Gunnery Mill, Tarvin, Cheshire. CH3 8JA

Please make sure that all items are still in their original packaging with all the labels still attached, and that it is still in a good condition.  We cannot accept items back that are not in the same condition as sent, you wouldn't want us to send you your lovely item in a creased ball, so please don't send it back like that.