Privacy Policy
This privacy policy explains how we use any personal information we collect about you when you use this website.
Topics:
What information do we collect about you?
How will we use the information about you?
Marketing Access to your information and correction
Cookies
Changes to our privacy policy
How to contact us
What information do we collect about you?
If you have registered with us, or ordered items from us, we will have your name, email address, telephone number, postal address and the method you chose to make your purchase with. We also collect information about how you use our services, such as types of content you view or engage with or the frequency and duration of your activities.
In addition, our servers, logs and other technologies automatically collect certain information (see below) to help us administer, protect and improve our services; analyse usage and improve users’ experience. We share personal information with others only as described in this policy, or when we believe that the law permits or requires it.
How will we use the information about you?
We collect information about you to process your order, manage your account and if you place an order, to email you about other products and services we think may be of interest to you. We use your information collected from the website to personalise your repeat visits to our website.
• We share your data with the following categories of companies as an essential part of being able to provide our services to you:
• Companies that get your order to you, such as call centres, payment service providers, warehouses, order packers, and delivery companies
• Professional service providers, such as marketing agencies, advertising partners and website hosts who help us run our business
• Credit reference agencies, law enforcement and fraud prevention agencies, so we can help tackle fraud
• Companies approved by you, such as social media sites
If you have indicated that you are happy to receive catalogues from like-minded brands, we will also share your information with data co-operatives.
We work with Epsilon Abacus (registered as Epsilon International UK Ltd), a company that manages the Abacus Alliance on behalf of UK retailers and charities. The participating retailers are active in the clothing, collectables, food & wine, gardening, gadgets & entertainment, health & beauty, household goods, home interiors and travel categories. These retailers and charities share information about their customers and supporters and what they buy or donate. Epsilon Abacus processes this information as a processor on behalf of these companies to help them understand individuals’ behaviour and preferences. Epsilon combines information provided by participating retailers and charities with third party data. From this combined information, these companies can tailor their communications, sending individuals suitable offers and appeals that should be of interest to them. You can learn more about how Epsilon Abacus processes your personal information in their Privacy Policy, which is available here: https://www.epsilon.com/abacus/services-privacy-policy”
We will not share your personal information with any other third party.
Marketing
We would like to send you information about products and services of ours which may be of interest to you. You may opt out at any point by either contacting us through the unsubscribe link at the bottom of each email or contact us at info@cashmereandcotton.co.uk.
You have a right at any time to stop us from contacting you for marketing purposes
Access to your information and correction
You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We will not charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.
Cookies
Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
For further information visit www.aboutcookies.org or www.allaboutcookies.org.
You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.
Changes to our privacy policy
We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 30th April 2018.
How to contact us
Please contact us if you have any questions about our privacy policy or information we hold about you:
by email info@cashmereandcotton.co.uk
or write to us at Cashmere & Cotton, 2, The Old Bakery, Gunnery Mill, Tarvin, Cheshire CH3 8JA
Cashmere & Cotton is a registered company in England & Wales (company no 06328298)